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Site not working without Wifi
Jan 20, 2020 12:59 PM #1

Maybe it's just me but if I'm on the go and want to check in to the site it will not load without being on Wifi.

@approxinfinity Any tips to fix this?

Edit- More specific page says " this site can't be reached"

The connection was reset.

Try: Checking the connection. "ERR_Connection_Reset

Jan 20, 2020 01:25 PM #2

This has been true for me in the last few months. It is the only website I cannot load on my phone when off of Wi-Fi, so I know it is not the browser. I hope it can be fixed.

Jan 20, 2020 01:49 PM #3

You might try deleting your cookies/web history and see if that helps.

Jan 20, 2020 02:00 PM #4

The site has worked on my phone via data and work off fwiw.

Jan 20, 2020 05:56 PM #5

i've not been able to access this page without wifi on my iphone for a year at least. I am somewhat relieved to hear it is just not me. I have tried all kinds of fixes, including a new iphone, to no avail. If someone figures it out let me know.

Jan 20, 2020 06:16 PM #6

@BShark me too!

Jan 20, 2020 08:02 PM #7

What carrier isn’t working? (Att, verizon, T-Mobile etc?)

Jan 20, 2020 08:35 PM #8

I've got an AT&T subsidiary that IS working if that helps as a data point.

Jan 20, 2020 08:46 PM #9

I have Verizon in California. I’m on now without internet. šŸ¤”

Jan 20, 2020 08:54 PM #10

@Gorilla72 Verizon!

Jan 20, 2020 10:15 PM #11

@dylans Verizon 4G working for me after turning wifi off.

I thought there might be a setting hisden somewhere that prohibits loading when not on wifi like some apps have to avoid expensive data charges for streaming. But I don't see one. This problem some people are having is for younger minds to solve. It is is way beyond my ken. (That's how some of us old folks talk, and it is not about a boy doll.)

Jan 20, 2020 11:37 PM #12

I use Visible and have used Verizon without issue. Maybe @approxinfinity has a board update he can install that’ll fix the issue.

Jan 21, 2020 03:03 AM #13

Bizarre. Thanks for calling it out. I'll check to see if there is an update. @Kubie Do you know if this started before or after the board update on Aug 4th 2019?

Jan 21, 2020 03:49 AM #14

Checked for kicks. Not working for me on AT&T wireless (iOS 13.2.3)

I'm sure it's worked for me on cellular at some point between now and August 4, 2019.

Jan 21, 2020 06:01 AM #15

FYI - check to make sure ā€œcellular dataā€ is turned on.

Jan 21, 2020 11:17 AM #16

I have AT&T. I first noticed the issue around August but I had forgot to mention it back then. Glad I'm not the only one

@dylans

Have tried that one several times, no change.

Jan 22, 2020 02:13 AM #17

approxinfinity said:

Bizarre. Thanks for calling it out. I'll check to see if there is an update. @Kubie Do you know if this started before or after the board update on Aug 4th 2019?

Long before the upgrade for me. I was having trouble before i got my new phone and i believe that was in July of 2018. I commented about it then and tried all the suggestions.

Jan 22, 2020 02:14 AM #18

BeddieKU23 said:

I have AT&T. I first noticed the issue around August but I had forgot to mention it back then. Glad I'm not the only one

@dylans

Have tried that one several times, no change.

AT&T for me as well

Jan 22, 2020 02:21 AM #19

@Kubie ok I'll dig into it this week.

Jan 22, 2020 02:38 PM #20

AT&T seems to be the culprit. I’ve got an AT&T wireless hotspot in my truck that works. So it must be a pretty specific issue. You got your work cut out for you @approxinfinity good luck!!!

Jan 22, 2020 05:49 PM #21

Works on an older iOS via at&t cellular.

I knew it had worked for me fairly recently. I got a new phone about a month ago. Popped my sim card into my old phone (which I never updated from iOS10.3.2) and the site fired right up.

Jan 23, 2020 03:58 AM #22

AT&T. It has definitely been over a year. Again, this is the only website that doesn't work for me when I am not on Wi-fi.

Jan 24, 2020 09:57 PM #23

Well, it's working for me right now on AT&T. I haven't update anything on my phone.

Did you fix it?

Jan 24, 2020 10:15 PM #24

I did nothing yet. I was planning to upgrade the board this weekend.

Jan 24, 2020 10:18 PM #25

@approxinfinity mind games

Jan 24, 2020 10:20 PM #26

@Crimsonorblue22 lol

Jan 27, 2020 06:24 PM #27

Mine still only works on Wifi, not the LTE network from AT&T.

Jan 28, 2020 12:42 AM #28

Agreed. The site will still not load on AT&T.

Jan 28, 2020 01:06 AM #29

Give me a few more days. Life things. (EDIT: sounds ominous. All good things! Spending time with fam wiped me out) I havent upgraded yet and don't want to do it when there is heavy traffic.

Jan 28, 2020 01:12 AM #30

@approxinfinity By all means, make life things your priority. Kubuckets is a wonderful thing, but not THE thing.

Jan 28, 2020 01:17 AM #31

@nuleafjhawk thanks. Soon.

Jan 28, 2020 01:21 AM #32

nuleafjhawk said:

@approxinfinity By all means, make life things your priority. Kubuckets is a wonderful thing, but not THE thing.

Sacreligious sucker aren’t we? šŸ˜

Feb 01, 2020 04:02 AM #33

Ok guys, gonna look into board upgrade now. We'll be down for a little while.

Feb 01, 2020 05:22 AM #34

Board upgraded to latest.

For those who had issues with iOS not connecting, could you let me know if the board upgrade fixed the issue?

Feb 01, 2020 05:23 PM #35

I can't make a thread in the KU Hoops section since the update.

Feb 01, 2020 06:12 PM #36

No game day thread then? Not good , tell us and we"LL start it in your name

Feb 01, 2020 06:15 PM #37

Hmm, can't make one in other sections either. Can anyone else make threads?

@Crimsonorblue22 was going with Future Texas Longhorns HC Game Thread but let's see if @approxinfinity can get this fixed.

Feb 01, 2020 08:14 PM #38

@BShark is it just you? Need to figure out if this is a bug or feature.

Feb 01, 2020 08:15 PM #39

@approxinfinity Crims was able to make a thread on her ipad but not her phone. It is not working from my desktop pc. I should try my tablet.

Feb 01, 2020 08:15 PM #40

@BShark oof. Ok thanks.

Feb 01, 2020 08:17 PM #41

Did not work on my tablet either.

Feb 01, 2020 08:22 PM #42

Had to do a websearch for the site and delete my saved bookmark. Works now

Feb 01, 2020 08:22 PM #43

@BShark what kind?

Feb 01, 2020 08:23 PM #44

As far as the site not working without wifi that's still the case.

Feb 01, 2020 08:24 PM #45

BeddieKU23 said:

Had to do a websearch for the site and delete my saved bookmark. Works now

Purged my history and did this and still can't make threads.

Feb 01, 2020 08:25 PM #46

Another issue that's popped up during phone use. Starting a thread and it let's you make a headline but will scatter your post backwards and wont work properly. Some weird stuff going on. This has also been going on for months.

Feb 01, 2020 08:25 PM #47

BeddieKU23 said:

Another issue that's popped up during phone use. Starting a thread and it let's you make out headline but will scatter your post backwards and wont work properly. Some weird stuff going on

This has been happening for quite awhile. It happens on my tablet DEPENDING ON HOW I HAVE IT ORIENTED. Works normally with vertical orientation, has the error when horizontal (my preferred orientation).

Feb 01, 2020 08:26 PM #48

@BShark

Interesting

Feb 02, 2020 01:54 AM #49

Post quick reply

Still get this message when not on WiFi:

Looks like your connection to KU Buckets was lost, please wait while we try to reconnect.

Feb 02, 2020 02:00 PM #50

I've opened a separate issue for this with nodebb

https://github.com/NodeBB/NodeBB/issues/8146 ↗